Do you see clients in person?

Currently, we only offer a limited number of in-person therapy sessions at our downtown Birmingham location. Most therapy sessions are provided online. However, we always prioritize our clients' needs and comfort. If we do not have any current openings for in-person sessions, we recommend trying out the online format; many find it just as, if not more, effective and convenient than traditional settings. Numerous studies support the effectiveness of online therapy, often finding it as beneficial as in-person sessions for a wide range of issues.

How does online therapy work?

Online therapy operates similarly to in-person therapy, except over a secure video conferencing platform. Once you schedule an appointment, you'll receive a link to join the session at the designated time. All you need is a quiet space, a good internet or cellular connection, and a phone, iPad, or computer.

Is online therapy secure and confidential?

Absolutely. We prioritize your privacy and security. Our online sessions are conducted on encrypted platforms that comply with healthcare privacy standards. You can rest assured that your sessions and data are confidential.

What if I'm not tech-savvy?

No worries! Our online therapy platform is user-friendly. Plus, we provide clear instructions and support to ensure you can easily access your sessions. And remember, we're just a call away if you need assistance.

Will my insurance cover online therapy?

Most insurance providers now cover online therapy, but checking directly with your insurer is always recommended. Please note we only accept BCBS, which does cover online therapy. For other insurance providers, we are happy to provide a Superbill so that you can seek to have a portion of our sessions reimbursed. However, we cannot guarantee they will be covered.

Why might I not want to use insurance for therapy?

If given a diagnosis, it becomes part of your medical record. While that might not be such a big deal right now, it may become one later on if you want to: get life insurance, work in the financial sector managing other's assets, regularly handle firearms, or seek employment in any sector in which yo5ur decision-making might be called into question due to your emotional state.

What would be a reason my insurance provider might not reimburse me?

Insurance providers operate on a medical model, which means they require a diagnosis to establish you have "a medical necessity" to seek services in order to pay providers. A medical diagnosis might not fit what you are going through. Most insurance companies don't consider self-improvement, life transitions, personal development, trauma, or existential issues as "medical necessity" because there are no diagnoses for these in the DSM-5-TR.